Systems I've designed and built.
Real working automation systems, documented through the actual customer-facing results.
01 · CRM / AI / WHATSAPP
End-to-End Customer Enquiry System
Captures enquiries from multiple sources, analyses and scores them, handles conversations, appointments and automated follow-up.
SYSTEM FLOW
Capture→Analyse→Qualify→Appoint→Follow up
02 · BOOKING / CALENDAR
Appointment Automation
Request intake, availability checking, staff approval, calendar scheduling and automated customer notifications.
SYSTEM FLOW
Request→Approve→Schedule→Confirm
03 · AI / CHATBOT / KNOWLEDGE
Personal AI Chatbot
Answers questions, uses your business knowledge, and knows when to hand the conversation to you.
SYSTEM FLOW
Ask→Understand→Retrieve→Respond→Handoff
NEW SYSTEMS ARE ADDED HERE AS THEY'RE COMPLETED